SHIPPING POLICY
We strive to ship orders within 2-3 business days of receiving customer order and are 100% committed to ensuring your complete satisfaction with your order experience.
Domestic package should reach customer within 2-9 days of placing an order.
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COD - Cash on Delivery is available with us, courier charges may higher than the normal prepaid charges. This happens due to cash handling of courier partners. Anyhow before placing order customer need to contact us +91 9791823436 through call make sure COD order.
RETURN & EXCHANGE POLICY
FAULTY & DAMAGED PRODUCTS
If you have received a faulty, damaged or incorrect item,
please contact us +91 97918 23436 so we can arrange a replacement for you. In most cases you will need to provide photo evidence and/or return it to us before we can replace it or refund you.
PROCESSING RETURNS
It can take us up to 10 working days to process a return although we aim to do this within 3-4 days of receipt of the item(s).
EXCHANGES
In order to exchange an item, you must return it in saleable condition within the 7 day return period once package received, however, an exchange can only be processed where there is stock available. You are welcome to use the Free Postage slip included in your order. Goods will remain your responsibility until we receive them so please ensure you obtain proof of posting and use an insured delivery service.
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If you wish to return these to us , please mail us details to care@gudtees.com or WhatsApp us +91 9791823436. We recommend selecting an insured service as all items being returned are the customers responsibility until they arrive with us:
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Please can we kindly request you include a note with the below so we are able to process on receipt:
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Name of Sender :
Email :
Address :
Telephone # :
Copy of receipt